Books Tell You Why, Inc.

First edition/first printing in Near Fine condition in alike dust jacket with light edgewear.

The Total Quality Corporation is a book that discusses how to create a quality organization. The book is written by Francis McInerney and Sean White, and it was published in 2003. The book is about how to create a quality organization and it discusses how to improve customer satisfaction, employee satisfaction, and supplier satisfaction. The book is divided into three parts and each part is divided into five chapters. The first part of the book discusses how to establish a quality culture. The second part of the book discusses how to improve customer satisfaction. The third part of the book discusses how to improve employee satisfaction. The fourth part of the book discusses how to improve supplier satisfaction. The fifth part of the book discusses how to maintain a quality organization.; 8vo; 325 pages.

Price: $40.00